As shown in the diagram DA-Suite is a comprehensive solution that enables integration with upstream and downstream applications, customer touchpoints such as Customer Experience and Communications, as well as Backoffice and internal stakeholders. We support a range of integration options and patterns.
Importantly DA-Suite is flexible and extensible, allowing us to achieve very cost effective and time efficient integrations into complex business processes and systems. Most importantly we partner with you to achieve your outcomes, and in many cases provide solutions that reduce time, cost and complexity on our customers.
Modular and Flexible
DA-Suite provides various external connectors and we can develop adaptors specific to your environment. We provide a No-Sign Engine (NSE) designed for delivery of non-signature packages as part of a business flow, such as; Customer Letters and for secure document exchange.
Proven integrations with a range of enterprise applications, from the largest application vendors to bespoke in-house systems both on-premises and cloud
Origination of data & documents
A rich API to integrate your existing systems into the DA-Suite. Providing real-time access to eSignature process
Batch processing, including real-time batch, allows for export of data from existing system to send data to DA-Suite which is then transformed as per business requirements
Auto-Package-Create module will take presented data and automatically create the correct document packages based on robotic automation and business rules.
Manual creation allows for the manual creation, typically using pre-existing templates for the generation of documment packages
API integration back into your existing systems to provide completion information
Batch processing, including real-time batch, allows for transfer of document completion information back into your ERP/CRM systems.
Webhooks can be sent to a nominate end-point for your systems to collect real-time completion information.
Workflow Orchestration allows for the integration into an end-to-end business process flow.
If none of the current methods will work with your existing systems, we are able to custom develop an adaptor to work with your ERP/CRM systems
A Customer portal allows the end-customer to logon and valid and sign documents and upload secure documents as required
Customer Communications handles the interactions with customers via Email and/or Text/SMS
PDF based signing ceremony, renders an image version of the document to be signed. What you see is what you sign
Web Accept HTML Signing allows for HTML rendered version of the document optimised for mobile platforms.
Operations and Management
Sendor Dashboard is designed for your teams to interact with Customers, created the appropriate packages and send out via chosen chanel to end-customer
Sender Workspace allows your staff to track the delivery and status of a document package
Provides analytics and reporting on the delivery and status of document packages.
Management console allows for the internal management of users, teams and document packages as well as the setup of product/customer branding (CX)
Inside the DA-Suite
The DA-Suite is highly adaptable and can be used for all business use cases that involve the signing or delivery of documents, Business to Customer (B2C), Business to Business (B2B) and Business to Employee (B2E).
Whether your need is signing mortgages, personal loans or hiring employees, the DA-Suite can automate and manage your digital delivery and acceptance.
Business to Customer
- Mortgages & Personal Loans
- Business Banking
- Customer Servicing
- Wealth Management
- Application Processing
- Insurance Policies
Business to Employees
- Employment Contracts
- Employee Policy Acceptance
- Health & Insurance
- Workers Comp
Business to Business
- Contract Execution
- Tax and Compliance
- Payment collection
- Payment Processing
Flexible Delivery Models
The DA-Suite has a range of delivery models. It is designed to work across various combinations of deployment options, such as: