Features
50% reduction in manual operations
55% reduction in processing time
55% reduction in process costs per transaction
90% reduction in errors
80% acceptance in 6hrs or less (average)
The customer experience must be seamless. The DA-Suite allows you to create a rich personalized customer journey including emails, SMS and Customer Portal channels.
To simplify the presentation of documents and the completion of the Digital Acceptance process.
The CX can be fully tailored to match your brand, resulting in a solution that is indistinguishable from your own Apps and Portals.
For some our clients this is a critical requirement for implementation, and the DA-Suite is the only provider in the enterprise market space which can do this quickly, cost effectively and allows full and complete branding.
System Integration and
Auto-Package-Creation
To maximize the benefits of your digital acceptance journey your organization may need to connect complex internal and external systems into the Digital Acceptance process to achieve business outcomes. Systems integration is built into our DNA, whether it be real time API, custom API or batch, we can design a solution for performance, reliability and automation of business processes.
Our Auto-Package-Creation (APC) capability is widely used because it is often far more complex, costly and time consuming to build the logic into legacy systems or enterprise middleware. The DA-Suite will accept existing data extracts, formats and PDFs and automate your content creation, tailored to your business logic.
The DA-Suite reporting dashboard gives your staff real-time status feedback for every package sent. The dashboard tracks; sent, send failures, pending for review, and completed among many others. Staff can accept or reject customer uploads. The Dashboard allows delegated control to staff teams, to allow interactions across multiple customers.
Data is a key requirement for your business. The reporting module allows you to understand your business tasks and efficiency through the Reporting portal, allowing you to tailor your analytics to your business requirements, or export the data and use your own data analytic tools.